AnsweredAssumed Answered

Frequently Dropped Internet Connection

Question asked by johann806 on Oct 10, 2013
Latest reply on May 22, 2014 by [shaw]ali

For the past few weeks my Internet connection drops frequently throughout the day. At first I thought it was a wireless problem affecting my MacBook Air, but my PC, directly plugged into the modem/router, loses connection too. I have not been able to pin down a specific pattern for the drop, but it seems to happen when attempting to access certain sites, especially the Vancouver Sun or Province.

 

The dropped connection usually lasts a minute or so, but sometimes it can be longer. I live in the West End in Vancouver and have been in this space for 4 months. Everything worked fine with this exact configuration until a couple of weeks ago. I use the Shaw router in bridge mode because I use an Airport Extreme and an Airport Express for wireless. Everything worked fine with this exact configuration until a couple of weeks ago making me think it is something in the system not my set up. (I have used this combination in other locations without problems.)

Outcomes