AnsweredAssumed Answered

Viewing Apartment Security Channel

Question asked by ryan0130 on Oct 12, 2013
Latest reply on Nov 17, 2013 by jerbear

Hi there,


My apartment strata let us view front entrance camera on television. I can view it by connecting the coaxial cable directly on TV. However, when I connect to my cable box (I'm using DCX3510-M) and select channel 398 (which is the security channel), I saw nothing display on the screen (i.e. black screen with a word "Security" shows up). Then, I tried to select channel 399 as my apartment strata told me to select 399, but there is no channel 399 available. Therefore, I want to ask how can I view my apartment security channel on my SHAW cable box either on channel 398 or 399? I saw another similar post on this forum said that I need to do something like channel refresh, if so, how to do this?


Thank you for your help.