AnsweredAssumed Answered

Anyone having trouble with the picture freezing, pixilating, and then no signal yet the guide and pvr still works?

Question asked by davkel on Oct 14, 2013
Latest reply on Oct 24, 2013 by shaw-matt

My tv has been acting up. The picture has been freezing more and more the past couple of weeks. Have to rewind to start live TV back up. Last Thursday it looked like a scrambler was thrown on it. Now it displays "no signal".  Occasionaly it will come back on for a short time only to start pixilating (scrambled look) again and then loses the signal all together.  I have contacted support and they will not have anyone out till Thursday this week.  1 Week without TV!!!!!


Just wondering if anyone else is having problems like this.


The tech on line said signals look good and he reset everything from his end.  We powered down everything and unhooked the cable from the gateway. Nothing helped.