I have a DCV3510-M pvr. Yesterday 2 of my series recordings errored and did not record - King and Maxwell and Agents of Shield. Because this has happened before I also recorded these shows on my other older pvr (on another TV) with no problems.
Could you provide any more details surrounding this issue?
Program name: King and Maxwell
Date aired:Network & Channel #:Error message:
Program name: Agents of Shield
Program Time:Network & Channel #:
Any other relevant details you can think of? When were these series recordings created? Did previous episodes record fine? Were these both new episode airings?
King & Maxwell
Tuesday, October 15 at 7:00pm
Channel 39HD Showcase
I don't remember the exact error message but from what I remember, it said there was an error in recording and it put a broken line beside it. I tried to cancel the recording so that I could try again. It asked if I wanted to replace the recording and I said yes. When I tried recording again it came back with the same message asking if I wanted to replace. I cancelled the series recording so that there was no conflict and that didn't work. I tried stop record, cancel, and changing channels and then trying to record again but to no avail. It would not record. We watched what we could live but were disappointed that we didn't get to see the whole thing. We also tried recording it again at 10:00 pm on Showcase and it wouldn't record then either. This was a new episode. I'm not positive but I'm pretty sure that I had trouble setting up as a series record last week but it took a straight record.
Agents of Shield
Tuesday October 15 at 5:00 pm
channel 84 ABC hd
I had checked earlier in the day and it was for sure set to series record. When we went to watch it later in the day it hadn't recorded. There wasn't even a broken line beside the name in the recordings area. It just wasn't there so we have no idea why it didn't record. It was a new episode.
These 2 are not the only ones that we've had problems with. A lot of times there are no time conflicts - not even l min. over ones - and while I'm setting it up in the Guide area it says there's a problem with recording it. It doesn't always listen to the time choice I've made and records at a different earlier time when there are 2 other shows being recorded. In that case I can't series record and have to just record each individually. Very frustrating. I'm finding that I'm spending way too much time just making sure everything is scheduled right to accommodate everything. Please help.
Thanks for taking the time to provide these examples. The next firmware update that our engineers are working hard right now to get out soon will, among other improvements, include a new feature that will make it easier to select the recording showtime, as detailed further here. I'd also like to ensure that everything is good from our end with regards to your signal levels and PVR responsiveness, so please let me know here if you have this trouble with any future recordings.
The 2 programs recorded without any problems yesterday so hopefully it was just a one time thing.
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