is nelson gonna get fully upgraded soon
Although I don't have any specifics at this moment, there have been a number of pushes in the West Kootenays with upgrades to our network there. Hopefully these features will eventually be available and even more-so sooner rather than later, but the limitation is of the architecture in place and that is a very steep hill we are climbing so I don't have any timelines.
thanks. A Lot of people thought we were getting all that today because of this digital upgrade that happened today. as a result a lot of very frustrated people with shaw
I find it very amusing how every different employee gives different answers to the same questions from their customers. It's time to get your stories straight and quit the BS you keep peddling. Either the area will have the same level of service as your major areas or its time to be honest and tell us it's not coming. I was told after the new fibre optics were run we'd have the ability to get the level of service you provide to major markets for TV, Internet Internet and even the ability to have Shaw phone. Quit the BS and someone man up and give the people who pay huge amounts of money the honest answer. And if the Shaw employee reading this doesn't know then make yourselves useful and find out from someone who does. I wont hold my breath.
Andrew provided the best answer possible at the moment. We don't have any specific information right now about additional HD channels or features coming to Nelson. A bit of a frustration if you've been advised differently at any point? Absolutely it would be, and we do apologize if you've been told otherwise.
There is a push to get more services into the West Kootenays and fibre is a big part of that. All that I can confirm right now is that I'll check into this with a few contacts and see if there's any more information I can gather.
Thanks Matt. I do appreciate you responding and with an honest answer. The last folks I was trying to engage from Shaw just stopped responding when they couldn't answer the question.
No worries, I do want to help out where I can and give you the information you're looking for. I did contact a few people about what's upcoming in Nelson, but right now I don't have any specifics for you unfortunately. That said, again there is definitely a lot of work going into the area; it's a focus for us so I'm hoping we'll have some more detailed info for you shortly.
I'll let you know here if I have any news.
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