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Not being able to watch complete TV shows

Question asked by futures on Oct 18, 2013
Latest reply on Oct 18, 2013 by shaw-matt

We had 2 shows that taped the show based on the time for each show but we are unable to watch the entire program. The shows turns themselves off prior to being completed returning to the list of recorded programs. Example: on Tuesday Oct 15 the show on ABC Trophy wife stopped playing at 24:05 but it shows as being recorded to 28:57. On Tuesday Oct 22 on Global TV NCIS:Los Angeles at 9:00pm the show did the same thing automatically stopped mid-show and returned to the recorded menu even though it showed that it recorded time-wise the entire show. Could you tell me how this can be fixed. thanks Lynn