Hi. I had to have my equipment dismantled for painting. The painter hooked it back up but obviously wrong. No picture or sound. Comes on hdmi 1 but says no input. , but no other imput works either. I rebooted cable box. What else can I try please
You will first need to ensure that coax cable is connected from the box to the active cable outlet at the wall. Ensure the power is connected. The HDMI cable will connect from the TV set to your Shaw box. You will want to change the Input on your TV set to match how it is labeled on the back/side of your TV set i.e. HDMI1 or HDMI2. Make sure the box is powered on and is either showing a channel number on the front of it.
We do have a more detailed article here which also has pictures which always helps me https://community.shaw.ca/docs/DOC-1231.
Hope that helps but please let us know if you have any further questions.
Retrieving data ...