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How to retrieve email messages from alert window that didn't make it to inbox?

Question asked by klawrence on Oct 24, 2013
Latest reply on Oct 27, 2013 by [shaw]heather

Hello,

 

Emails that I preview in the Alert window do not make it to my Inbox. It has happened to me twice already. They appear to be missing and do not show in any of my email folders including the "trash" folder.... 

 

Any idea how I could retrieve these email messages? Could a copy be available from your server backup? 

 

Regards,

 

Karine Lawrence 

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