Have tried reset button and also tried unplugging power have green power button but no other lights working
Ah good! It might have just been a loose cable!
You mentioned that you did the pinhole reset already as per our suggestions at No Dial Tone on All Phones.
It's possible that it is the signal to the phone terminal. Unscrew the coaxial cable from the phone terminal and screw it back on. Then do the same at the wall outlet. Does the coaxial cable also go through a splitter or is it direct to the outlet? If through a splitter, unscrew from both ends of the splitter and reconnect there too.
If this doesn't restore dial tone, what are the lights that you see on the terminal? After the solid power light, which ones are flashing?
have tried all steps you mentioned only light on is green suggest you send a tech to solve
only light on is the power light
I'd like to take a look at your area to see if there are any issues, also at your phone terminal. I'll send you a private message for your account information.
went through all the steps again, now all seems to be working dial tone returned all lights on
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