Outgoing email message: Connection rejected due to poor reputation.

Discussion created by dkd on Oct 25, 2013
Latest reply on Oct 26, 2013 by shaw-lance
Branched from an earlier discussion

We use an email to inform our client list of news from our company. Now all my outgoing email is being blocked by Shaw with the 'bad reputation' message.  Our list is extensive, multiple thousands.  Is Shaw saying that I can not longer communicate with my customers this way?  If this is the case it looks like we are going to have to check around for another service for  our internet, telephone and cable.  We have been very pleased with Shaw up to this point but unless there is a solution to this problem . . .