home phone is not working no dial tone at all, internet and tv are working though
I will investigate this further for you.
Could you please advise which lights are solid and which are flashing on the front of the digital phone terminal (modem)? The phone modem terminal looks like this Motorola SBV5220 or this Arris TM602 Phone Terminal.
To reset the terminal you can try this based on the model: How to reset an Arris TM602 Digital Phone Terminal or How to reset a Motorola SBV 5120 Digital Phone Terminal.
You can also try a pin hole reset if the above does not work: How to perform a DPT Pin-hole Reset.
Let me know how that goes.
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