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Apple laptop won't accept email set-up

Question asked by ambernew on Oct 26, 2013

i can set up my shawmail account on both my ipad and iPhone but when I follow the steps to set it up on my MacBook it says that the smtp "mail.shaw.ca" failed. This doesn't make sense as i'm using the same information that I used to seit up my mail on my other apple devices. Anybody save this problem?

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