AnsweredAssumed Answered

How can I get McAfee to trust an .exe?

Question asked by pbonomo on Oct 29, 2013
Latest reply on Dec 7, 2013 by kevinds

The McAfee Internet Security that is included with Shaw Internet is very frustrating.

 

I have been trying to play Troika/Atari's "The Temple of Elemental Evil" with the latest patches and a mod by the "Circle of 8" (a group that modded the game to add content and fix bugs) but the game launcher, "toee.exe" is being detected as:

Artemis!

4EC67D890648

 

The fact that it is detected as a Trojan is old news; it is NOT a virus, and this is well documented online. The recommendation is to have whatever installed anti-virus software to "trust" the file so it does not delete it. Unfortunately, McAfee does not let you "Trust" the file, and it keeps quarantining it! When I try to select the file from the "Quarantined Items" bin and click on "Send to McAfee" it just returns with an error, "Unable to send."

 

What can I do to stop this from happening? Remove McAfee entirely and install a different antivirus program? Seems rather backwards...

 

Please help if you can.

 

Thank you,

Phil.

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