AnsweredAssumed Answered

Black screen, no sound or picture but guide works

Question asked by spgnomes on Oct 29, 2013
Latest reply on Oct 30, 2013 by shaw-matt

Our guide works on our TV and we can select channels but all we see is a black screen without sound. We have tried removing the coax cable and power cycling the box but this does not seem to help. Is there something else to try? Thanks.