tryingdealt tying to get digital box working , it says no gateway found
Is this a new portal you are adding to an existing Gateway system? If so it is highly recommended to have a free professional install of the new Portal through us.
As chris.s mentioned above, if you've got a new Portal, unless the outlet on which you want to install it already has a MoCA filter (facilitates proper communication between the Gateway and Portals) then we'll want to book out an installation tech to take care of this for you.
We can take care of this for you if you like. Just let us know and we'll direct message you to get your account details.
Were you able to get your Gateway issue sorted out?
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