My 2020B0-B1 remote is not working with the cable box, but I'm able to control the TV with it. I've changed the batteries and tried everything in the troubleshooting. Any suggestions?
Good afternoon charliegus17
Can you try actually resetting the digital box at your end please? Just unplug it and plug it back in. That may help as sometimes it's the box itself that fails to respond to the remote, rather than the other way around.
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