guide is showing and working, but no picture. have already tried resetting shaw box and resetting power
Can you please try resetting ti again, but in addition to the power also undo and reconnect the coaxial cable? If that doesn't help we'll likely have to check and reset it from here.
tried that, no change.
Okay, thanks for trying that. I'll send you a direct message for you account info and we'll take a closer look into this. Please check your Community Inbox.
I just contacted someone in the office to refresh signal for you. Please let me know of you are still having any issues. This shoukd resolve the problem.
Mike 4219 eCare
still not working. tried cycling the power again, no go. screen shows guide is working and channel selection but no broadcast.
I'm having the same issue. I've cycled the power a few times and unhooked the cable wire also.
I also having the same issue....since 10 am this morning. I am not very pleased.
finally after 9 hours we have tv
Great, I'm glad to hear it is working now.
Hey cousinit1 I'll message you directly to take a closer look into this. Please check your Community Inbox.
firstname.lastname@example.org you and I are already speaking directly and I'm still looking into the issue for you.
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