The following steps will help you to connect and setup your Shaw WiFi modem with a third party networking device like a router (this configuration is called "Bridged Mode"). If you would prefer to use your modem's integrated wireless router, please click here for specific instructions: Connecting and Activating your Internet modem
Before proceeding to the below setup steps, take a moment to consider the best modem and router placement within your home as ideal placement will help to create an optimal setting for the coverage of your WiFi network.
What's in the box
Connecting The Modem
Connections on your modem may not be in the order shown below, but please follow the suggested sequence:
If you prefer to use a third party router in addition to your Shaw modem, you may experience complications with your Internet service, as described below. Bridge Mode is the solution to such issues.
What is NAT?
NAT, or Network Address Translation, is what allows you to connect multiple computers or devices to the Internet through a single public IP address.
An IP address allows the network to route data to your computer or other device. A public IP address is an IP address that the Internet can see in order to send data to you.
In a typical Shaw home network, you are provided with a single public IP address by Shaw. This address is assigned to your wireless modem itself, since your modem also acts as a router in order to allow wireless connections. Your modem then assigns its own IP addresses to the computers and devices which are connected to it. In this way your connection allows multiple computers and devices to share a single IP address. NAT is the process by which your modem manages the connectivity between the public Internet and your private network.
What is Double NAT?
We've established that your Shaw modem acts as a router, assigning its own IP addresses to the computers and devices which are connected to it, and routing Internet traffic to those IP addresses through a process called Network Address Translation. However, if you connect a third party router to your modem, the modem will assign an IP address to that router, but that router will also assign its own IP addresses to the computers and devices which connect to it, performing its own network address translation. This is called Double NAT, and it means that a lot of Internet traffic will not be able to reach the computers and devices on your network because your modem will not be able to route it properly. Your data will arrive at the modem, but may then be discarded because it is addressed to an IP address that the modem does not recognise., since it was assigned by the router.
What this means is that if you have a third party router connected to your Shaw wireless modem, it is very likely to cause a problem with your Internet connection.
If you would prefer to use your own router, rather than using the Shaw modem as a router, you can resolve the problem of Double NAT by putting your modem into Bridge Mode.
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