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How to update channel list on basic HD box?

Question asked by geopro1 on Dec 16, 2018
Latest reply on Dec 19, 2018 by shaw-tony

I mentioned to my mom that Shaw has some movie channels on free preview for the holidays, and she asked how she can see them. She has a basic Shaw HD TV box - not a PVR, not a Gateway, not 4K, not Bluesky. Is her box the same my Gateway and portal units in that you won't let you manually select channels that aren't in the channel list? If so, is the procedure to edit the channel list the same as mine? If it is, I suspect that's probably too complicated for her to handle. Is there any way for me to do it for her remotely if she doesn't have a Gateway or Bluesky PVR?

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